FAQs

General Questions

I've always loved working with fallen trees. Over the years family and friends have given me their fallen trees from their yards and I enjoy making gifts for them in return. This evolved into a business and naming my shop after my practice was a natural fit. 

My wood source typically starts with a call from a family member, friend or customer saying I have a tree that fell. I have been collecting wood for years.

My focus and enjoyment is using fallen wood and creating unique pieces though I'll use supplemental or other wood for need or affect.

Drop me a line! I'm always interested in talking, there are some woods I'd love to add to my collection and some that I'm pretty well stocked on. Use the Contact page to send an email.

Our first product we offered was the licensed Block O Ornament and continued to grow our OSU product line from there. We found the licensing process pretty strait forward, we applied and were able to start selling the product fairly quickly after that.

Most people are surprised to hear how smooth the process is, if you're a small business looking to expand your line but are not sure, we recommend reaching out to Ohio State Trademark and Licensing. We really enjoy working with their staff, they are friendly and helpful and are there to support local crafters.

Order Questions

Pieces ship within 2 - 5 business days unless otherwise noted such as custom and personalized orders. We communicate with customers if unexpected delays arise. This does not include actual shipping time. 

We're happy to offer local pick-up! Local pickup is available in the Grandview / Upper Arlington area in the Columbus area unless otherwise noted. When you select this option, we will contact you and coordinate a time & place for the pick-up.

The location listed for local pickup option is a suggested location. We will coordinate a time and location with you.

Please feel free to contact us through the Contact page or at info@fallentreewoodshop.com if you have any questions.

 

Please visit the Shipping Policy page for more information about Shipping. Please feel free to email us using the Contact page for additional questions.

Please visit the Refund Policy page.

Shop Questions

We are interested! Use the Contact page to send an email.

Many of our products are available for wholesale. Use the Contact page to send an email, we'd love to hear from you!

We offer consignment and wholesale for most of our products. Use the Contact page to send an email, we'd love to hear from you!

Yes! We'd love to hear from you. Use the Contact page to send an email. We have various fundraiser options as well as open to new ideas.

We happily support these organizations and the work they do. We frequently donate items to auctions and other charitable events, send us an email using the Contact page. Please note, there may be instances in which we cannot donate due to timing, product availability, etc...

Sometimes! Depends on the product and the number or pieces, send us an email using the Contact.

We're always interested in new ideas, send us an email using the Contact page, we'd love to talk!